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Privacy Policy


OSA Group Holdings Pty Ltd/ T/A Overseas Students Australia (“we”, “us”, or “our”) is committed to protecting your privacy.  Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We use a secure SSL encryption on our website to provide services to our users.

We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Do we sell your information?

No. Never. We never sell your information to any parties. In case, when we jointly run a competition or contest or an event with our business partners, we may require to share that information with them. In that case, we will include relevant information in our contest terms and conditions. 

How we collect your information?

We collect your information by asking you to subscribe to our newsletter, participation in the contests and via contact form on the website. We also collect information using the cookies we store on your computers. To know more about the cookies, please read our Cookie Policy.

Why we collect your information?

We collect your information for various reasons such as sending newsletter for information updates, deals, news, offers and other relevant information

What information we collect?

Website Cookies

We install website cookies on your computer. To read more about how cookies work, please check our Cookie Policy.

Google Analytics

When someone visits, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing List

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to update you with information, new, deals, offers etc; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, Convert Fox to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. and ConvertFox’s privacy policy You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us anytime. 

Facebook Pixel

We may from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This tool allows us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and we cannot see the personal data of any individual user.

However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s Data Use Policy found under: Facebook has ultimate control of the  information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.

Contact Forms and Competitions

Usually we may collect the following type of information from our subscribers and users:

  1. Name
  2. Email Address
  3. Phone Numbers
  4. IP Address

How we use the information we collect?

We use your information to deliver our Services, support your usage of our products and introduce improvements by using this information to understand how you use and interact with our Services.

We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us. 

How you can contact us about this policy or complaint?

If you have any questions or require any further clarification or information relating to the our Privacy Policy, please contact us via email at [email protected]  or contact us via contact form given on our contact page at 

Cancelling your subscription or opting out of emails

You have the right to cancel or opt out of services at anytime you wish to do so. In order to opt out of emails, you can click on the unsubscribe button provided in the footer section of the email at any time. 

You can also email us at [email protected] to delete your email and other associated information. 

Changes to the Policy

We reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

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